We are following all updates from the provincial government on the re-opening of the economy and more specifically our sector. In the meantime we are doing what we can to prepare for the day that we are given the green light to resume operations. We will be adding to these measures once we receive direction from the appropriate bodies. We look forward to hosting you in wine country again!
What will Niagara Vintage Wine Tours be doing to promote social distancing and safe practices?
All Niagara Vintage Wine Tour Smart Guides will wear masks during the duration of the tour. This will make it difficult to do what we do best which is TALK about wine, but we will forge ahead. Normally, our guides greet guests with a hand shake, of course this will no longer be an option and they will be maintaining social distancing basic guidelines! We will encourage all guests to come equipped with their own masks, in fact it may be a mandatory requirement to board the vehicle. The guides will be equipped with hand sanitizer which will be used on each guest when entering the vehicle after each stop.
What is being done to Sanitize Vehicles?
We will continue to keep our fleet in immaculate condition as we have, and will continue with our strict policies on interior vehicle cleanliness. Under these extraordinary times we have taken extreme measures by ozonizing the fleet, a process which destroys any and all bacteria and viruses. As usual all vehicles are washed every day and the interior is steamed daily after each use. Additionally, at the beginning and end of each day all vehicles will be sanitized. The guides will also be provided with sanitization materials to be used throughout the course of the day.
What will your group size be?
The provincial government has yet to address this question. However, we are being proactive and will try to distance guests as much as possible in our 14 passenger Mercedes Sprinters in order to do our part to respect social distancing practices. We are waiting to hear what the ‘magic’ number will be for unacquainted quests. Of course private tours will be available for all groups upon request.
Can I book a Private Tour for just me and my group?
We are the leaders in Private Tours and love the one on one with our guests. All of our daily tours can be turned into Private Tours. Please visit our Private Niagara Wine Tours
Will there be many people at the wineries?
Historically, the wineries are extremely busy on Saturdays, with less visitation during the week. Regulations have yet to be announced but we are predicting that wineries will have to drastically reduce the number of guests allowed at any given time.
What happens if I book a tour and need to cancel due to COVID-19?
As a small family operated business we understand that times are difficult for all and we certainly do not want to take your money, we are extremely flexible, and are ready to work with you. There are so many ‘unknowns’. Please feel free to book online, if you have to cancel due to COVID we are offering the options of either rescheduling to a different date, change the tour into a Gift Certificate, or if you must cancel you will not be charged a cancellation fee.
If you have any questions please feel free to contact Gabriela by using the online form.